Privacy Policy

Indian E Space ("we", "us", "our", "Company") operates the website indianespace.co.in ("Site"). This Privacy Policy explains how we collect, use, disclose, and protect the information you share with us when you visit our Site, submit an enquiry, or use our services.

By using this Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies, please do not use our Site.

1. Information We Collect

1.1 Information You Provide to Us

When you fill out a contact form, request a quote, subscribe to our newsletter, or otherwise contact us, we may collect:

• Full Name
• Email address
• Phone number / WhatsApp number
• Service(s) you are interested in
• Project details or any message you choose to share

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information through cookies and similar technologies, including:

• IP address
• Browser type and version
• Device information
• Pages visited, time spent, and referring website
• Approximate geographic location

1.3 Information from Third-Party Tools

We use tools such as Google Analytics, Google Ads, Meta (Facebook/Instagram) Pixel, and WhatsApp Business to understand visitor behaviour and to run advertising campaigns. These tools may collect information as governed by their own privacy policies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations for our services
• Communicate with you about your project, via phone, email, or WhatsApp
• Improve our Site, services, and user experience
• Send you updates, offers, or marketing communications (only if you have opted in / not unsubscribed)
• Analyse Site traffic and measure the performance of our marketing campaigns
• Comply with legal obligations and protect our legal rights

We do not sell your personal information to third parties.

3. Cookies

Our Site uses cookies to improve your browsing experience, remember your preferences, and analyse traffic. You can choose to disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.

4. Sharing of Information

We may share your information with:

• Service providers who help us operate our business (e.g., hosting providers, email service providers, CRM tools, analytics and advertising platforms)
• Legal authorities, if required to comply with applicable law, legal process, or government request
• Business transfers, in the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction

We do not share your personal information with unrelated third parties for their own marketing purposes without your consent.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law.

7. Your Rights

Depending on applicable law (including the Digital Personal Data Protection Act, 2023), you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time (e.g., by clicking "unsubscribe" or contacting us directly)

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms, client websites in our portfolio). We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies separately.

9. Children's Privacy

Our Site and services are intended for businesses and individuals above the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Indian E Space 23, Soloman Villa, Mission Compound, Opposite Corporate Park, Ajmer Road, Jaipur, Rajasthan – 302001, India

Phone: +91-8003004300 Email: hello@indianespace.co.in